Sewage Backup?
We Handle It — Discreetly & Fast.
Sewage backups are stressful and unsanitary. Lanstar USA responds across Orlando in 60 minutes, fully equipped for safe biohazard cleanup, 24/7/365.
This Isn't a Spill. It's a Health Hazard.
Sewage backups are classified as "Category 3" or "black water" — contaminated with bacteria, viruses, and pathogens that pose real health risks. Every surface needs to be properly assessed, cleaned, and often replaced.
The longer contaminated water sits, the further it spreads. Lanstar's technicians arrive in full PPE, contain the area immediately, and begin safe extraction and sanitization without delay.
Common Causes — It's Rarely Your Fault
Sewage backups usually come down to plumbing, infrastructure, or weather. Understanding the cause helps our team address the source, not just the mess.
Tree Root Intrusion
Tree roots seeking moisture can crack and infiltrate sewer lines over time, causing blockages.
Municipal Sewer Overload
Heavy rain or aging infrastructure overloads the main sewer line, forcing wastewater back through household drains.
Clogged or Collapsed Pipes
Grease buildup, foreign objects, or a collapsed pipe section create a blockage that goes back into your home.
Septic System Failure
A full or failing septic tank can cause backups, often starting with slow drains before a full backup occurs.
Full-Spectrum Sewage Cleanup & Sanitization
Emergency Sewage Extraction
Contaminated water removed quickly using truck-mounted extraction units and PPE-equipped crews — we begin the moment we arrive.
Contamination Containment
Affected areas sealed off with containment barriers to prevent contaminated water and odors from spreading.
Affected Material Removal
Porous materials — carpet, padding, drywall, insulation — safely removed and disposed of per health regulations.
Full Sanitization & Disinfection
All affected surfaces cleaned, disinfected, and treated with EPA-registered antimicrobials to eliminate pathogens.
Odor Elimination
Industrial deodorization equipment addresses odor at the source — not just mask it — so your home feels normal again.
Insurance Claim Assistance
Our team documents every step with photos, moisture logs, and scope reports — working directly with your adjuster.
From Your Call to a Clean, Safe Home — Here's What Happens
You Call. We Answer.
Live Lanstar dispatcher — no automated menus, no judgment. Day or night, a real person picks up within seconds.
Dispatch in Under 15 Minutes
Your location is logged, a PPE-equipped crew is assigned, and equipment is loaded — wheels rolling within 15 minutes.
Containment, Extraction & Assessment
On arrival, we contain the affected area, begin safe extraction, and assess which materials can be cleaned vs. removed.
Sanitization, Drying & Clearance
Affected areas are disinfected, dried, and deodorized. Closeout report confirms the space has been properly sanitized.
Built for Homeowners, Businesses, and Property Managers
We Know This Is Uncomfortable. We'll Make It Painless.
Our team handles every call and visit with discretion and professionalism. No judgment, no lectures — just a fast, thorough, respectful cleanup.
Downtime Costs Money. We Minimize Both.
Lanstar responds fast, contains the area to keep the rest of your property operational, and provides documentation your insurer or health inspector may require.
Serving Orlando and All of Central Florida
Lanstar USA Corp dispatches from our Orlando headquarters at 111 N Orange Ave, Suite 800, Orlando, FL 32801 — positioning us for fast response across Orange County and the surrounding metro.
Cities We Cover
Not seeing your city? Call us — if you're within 60 miles of Orlando, we likely serve you.
Call Dispatch: 321-234-0816Real Cleanups. Real Discretion. Real Relief.
"Our main line backed up into the basement on a Saturday night — every bathroom unusable. Lanstar had a crew here within the hour, fully suited up, and treated our home with total professionalism. By Monday it was like it never happened."
"We had a sewage backup in our restaurant kitchen right before dinner service. Lanstar arrived fast, contained the area, and had us back to full operation by the next morning. Lifesavers."
"As a property manager, a sewage backup call is the one I dread most. Lanstar's team is fast, discreet, and thorough — they handled the tenant communication beautifully and gave us full documentation."
Don't Wait. Contaminated Water Spreads Fast.
Call us now for the fastest, most discreet response, or fill out the form and we'll contact you within minutes.
- 321-234-0816
- ✉clientservices@lanstarusa.com
- 📍111 N Orange Ave, Suite 800, Orlando, FL 32801
- 🕐Available: 24 Hours / 7 Days / 365 Days