Sewage Backup? What to Do in the First Hour

Sewage backups are classified as Category 3 water — the most contaminated type. What you do in the first hour matters for both health and property.

1. Get People and Pets Away

Keep children, pets, and anyone with a weakened immune system out of the affected area.

2. Stop Using Water

Don't flush, run sinks, showers, or appliances. Every gallon used can add to the backup.

3. Turn Off Power if Safe

If water is near outlets, turn off electricity at the breaker only if you can reach it without stepping in water.

4. Don't Try to Clean It Yourself

Household cleaners and shop vacs won't disinfect porous materials. Contact with sewage can expose you to harmful pathogens.

5. Document and Call

Take photos from a safe distance (see our documentation guide) and call for professional sewage cleanup.

What Professionals Do

Certified technicians extract contaminated water, remove affected porous materials, disinfect surfaces, and dry the structure. Curious about pricing? Read how much sewage cleanup costs. Understanding water categories also explains why sewage is handled differently.

Get Help From Lanstar USA Corp

Lanstar USA Corp serves Orlando and Central Florida 24 hours a day, 7 days a week. If you are dealing with this problem now, call 321-234-0816 or request a free estimate for sewage cleanup in Orlando.